Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By accessing our website and using our services, you acknowledge and consent to our use of cookies as described in this policy. We are committed to transparency regarding data collection practices and your privacy rights under New Zealand law.
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. These files contain information that helps us recognise your browser and remember certain preferences or activities. Cookies play a crucial role in delivering personalised gaming experiences and maintaining the security of your account.
Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable functions to cookies. These technologies enable us to analyse website performance, track user behaviour, and enhance our services for New Zealand players.
2. Types of Cookies We Use
We employ various categories of cookies to support our gaming platform functionality:
- Essential cookies: Required for basic website operations, account authentication, and security measures
- Performance cookies: Collect anonymous data about website usage patterns and technical performance
- Functional cookies: Remember your preferences, language settings, and customisation choices
- Marketing cookies: Track your interactions with promotional content and advertising campaigns
- Gaming cookies: Store game progress, betting history, and personalised gaming recommendations
- Third-party cookies: Placed by external service providers for analytics, payment processing, and customer support
3. Purpose and Legal Basis
We use cookies for legitimate business purposes including fraud prevention, regulatory compliance, and service improvement. Under New Zealand privacy legislation, we process cookie data based on your consent, contractual necessity, and our legitimate interests in providing secure gaming services.
Essential cookies operate without explicit consent as they are necessary for website functionality. Optional cookies require your informed consent, which you can withdraw at any time through your account settings or browser preferences.
4. Cookie Duration and Storage
Cookies are classified by duration into session cookies and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device for predetermined periods ranging from days to years.
We regularly review and delete unnecessary cookie data to minimise storage duration. Gaming-related cookies typically persist longer to maintain your account preferences and comply with New Zealand gambling regulations requiring transaction record retention.
5. Managing Cookie Preferences
You can control cookie settings through multiple methods to suit your privacy preferences:
- Account dashboard: Access cookie management tools in your user profile settings
- Cookie banner: Modify preferences through the consent banner displayed on your first visit
- Browser settings: Configure global cookie policies in your web browser preferences
- Opt-out tools: Use industry-standard preference centres for advertising cookies
Please note that disabling essential cookies may impact website functionality and your ability to access certain gaming features or account services.
6. Browser-Specific Instructions
Configure cookie settings in popular browsers using these general steps:
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data
- Safari: Select Preferences > Privacy > Manage Website Data
- Microsoft Edge: Go to Settings > Site permissions > Cookies and site data
- Opera: Choose Settings > Advanced > Privacy & security > Site settings
Mobile browser settings vary by device and operating system. Consult your browser's help documentation for detailed instructions specific to your configuration.
7. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in technology, legal requirements, or business practices. We will notify users of significant modifications through website announcements or email communications to registered accounts.
The current version is effective from the date of publication and supersedes all previous cookie policies. We recommend reviewing this policy regularly to stay informed about our data practices and your privacy rights.
For questions about cookie usage, privacy concerns, or to exercise your rights under New Zealand privacy law, contact our data protection team through the designated channels provided in our main Privacy Policy. We are committed to addressing your inquiries promptly and transparently while maintaining compliance with applicable regulations governing online gaming in New Zealand.