Online Pokies

Contact Us

Our dedicated support team is available to assist you with all enquiries related to your gaming experience. We are committed to providing timely and professional assistance to all players within New Zealand's regulated online gaming environment.

Support Channels and Response Times

Multiple communication channels are available to ensure you receive prompt assistance. Our customer service operates in accordance with New Zealand Consumer Guarantees Act requirements and gaming regulations.

Contact MethodAvailabilityResponse Time
Live Chat24/7Immediate
Email Support24/7Within 24 hours
Phone Support9:00 AM – 11:00 PM NZSTImmediate

Email: [email protected]

Phone: 0800 123 456 (toll-free within New Zealand)

  • Account verification and security matters
  • Payment processing and withdrawal requests
  • Responsible gaming support and self-exclusion options
  • Technical issues and gameplay enquiries
  • Bonus terms clarification and promotional queries
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